Frequently asked questions
About us
Who is Incentives Portugal?
The incentives and events brand of the Ecotravel Group, a travel company based in Porto (Ecotravel Lda, RNAVT 2811). We have organised programmes for companies since 2007.
What guarantees do you offer?
We are licensed by Turismo de Portugal and covered by the Portuguese Travel and Tourism Guarantee Fund. We hold Biosphere certification and the group won at the World Travel Awards in 2023 and 2024.
Do you work with agencies?
Yes. We work directly with companies and as the local ground partner for incentive houses, event agencies and meeting planners.
Which languages do you work in?
English, Portuguese and Spanish.
Requests and proposals
What happens after I send a request?
We call you the same business day if your request arrives before 5:30 pm Portugal time, otherwise the next business day. On that call we learn about your objectives and expectations, then we prepare the proposal.
Is the proposal free?
Yes. Proposals are free and with no obligation.
How much does a programme cost?
It depends on destination, season, length, hotel and activities. Since every programme is tailor-made, the price is calculated in the proposal, service by service.
How far ahead should we book?
4 to 6 months for incentive trips; 6 to 12 months for large groups or dates between May and October. With less time, we check availability.
Programmes and destinations
What kind of programmes do you organise?
Incentive trips, conferences and meetings, kick-offs, product launches, gala dinners and team building retreats, with or without accommodation.
Where in Portugal do you operate?
All over the country: Porto and the Douro, Lisbon, Sintra and Cascais, the Algarve, the Alentejo, the Minho, Madeira and the Azores.
What is the best season for an incentive in Portugal?
April to June and September to October on the mainland. Madeira is good all year round and the Algarve is an excellent winter option.
Do you stay with the group during the programme?
Yes. A member of our team coordinates the programme on site and there is 24-hour support while the group is with us.
Is there a minimum group size?
There is no fixed minimum. The programmes in our case studies ranged from 20 to 100 participants.
Didn't find your answer?
Send us your request and we will call you back the same business day.
- We call youThe same business day if your request arrives before 5:30 pm Portugal time, otherwise the next business day. A real person, to understand your goals and expectations.
- Get your proposalProgramme, hotels, venues, activities and logistics, priced service by service.
- We handle everythingOne person on our team coordinates the programme on site, with 24-hour support while the group is with us.